Can I Cancel My Order and How?

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Can I Cancel My Order and How?
The majority of our products can be canceled up until they are shipped for a full refund. Once an order has been shipped, it can no longer be canceled. Curtains and Hand-painted oil-paintings can only be canceled within 12 hours after payment.
 
Custom Made Products (Curtains and Hand-painted oil-paintings):
 
Please verify that your order is correct before placing it because once an order has shipped, we do not offer a refund or return on it.
Curtains and Hand-painted oil-paintings can only be canceled within 12 hours after payment. Curtain Orders for fabric by the factory cannot be cancelled once fabric is cut.
If you need to cancel an order that has not shipped, you will need to contact us for a cancel authorization. At our discretion, you may be charged up to a 50% processing fee of the purchase price for custom items.
 
If your order status is Pending, you can just leave it alone and place a new order. If your order status is Processing, you can contact our customer service to cancel your order.

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